Vivotek IP3112/IP3122 User Manual download pdf (Page 49)

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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any

hardware defects. The following table lists the LED patterns in general. In case of any

fatal error, the LED will blink in a pattern other than those below.

Condition LED color

During self-diagnostic after power on Blink in interchanged green and red

Ethernet signal is lost Steady red till Ethernet is detected

Before network is setup Steady green till IP address is confirmed

After network is setup Blink green every second

Any hardware failure Other patterns

Reset and restore

There is a button hidden in the pinhole beside the

Ethernet socket. It is used to reset the system or

restore the factory default settings. Sometimes

resetting the system sets the system back to normal

state. If the system problems remain after reset,

restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the

button continuously.

2. Wait for self-diagnostic to run twice.

3. Withdraw the wrench as soon as the second

self-diagnostic starts.

Restoring the factory defaults

will erase any previous settings.

Reset or restore the system after

power on.

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Vivotek IP3112/IP3122 User Manual Page 49