Vivotek VS2403 VS2403 VS2403 Specifications Page 61

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A Video Server is designed for surveillance purpose and has many flexible interfaces.
The user authentication and special confirmation in installation can keep Video Server
from unauthorized access. You may also change the HTTP port to non-public number. You
can check system log to examine any abnormal activities and trace the origins.
Q I have a PTZ camera that is not on the supported list. How can I control it?
A Video Server provides a custom camera command interface to control the cameras not
supported. The details are described in the manual. Be sure the COM port settings are
applied to the camera specification. The camera control cable included is shown in the
package content. Prepare your own cable if necessary. The general PTZ command is
composed of one start command and one stop command. When editing both commands
in the edit box of the configuration page, use comma(s) to separate commands. Each
comma represents 200 milliseconds. If the user has some serial control device other
than the PTZ camera, the special URL is provided to send the desired commands. For
quick access, integrate the URL to another homepage on your own web server.
Q If I set Video Server to send e-mails of images whenever the conditions are met, will
my e-mail account overflow?
A It is recommended to use transient state rather than steady state. For instance, use
‘Rising’ and ‘Falling’ rather than ‘High’ and ‘Low’ to let the condition be triggered only
when state is changed.
Q I try to connect my cameras with Video Server but the image is not good.
A Video Server only support one modulation type at one time, check your cameras
attached to the Video Server. Let the cameras are all NTSC or PAL and set the correct
modulation type in the video settings.
Q The image is not clear enough. Is anything broken?
A The lens can be fine adjusted by rotating the outer ring. Please rotate it clockwise or
counter-clockwise to focus near or far.
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