Vivotek PZ6114/PZ6124 User Manual download pdf (Page 65)

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Q Can I install it on ceiling?

A Yes. There are flip and mirror options in video configuration page to correct the

images for upside down installation.

Q The image is not clear enough.

A Rotate the lens to adjust the focus after the Network Camera has been installed in

the proper position. The image settings and white balance can be fine tuned to achieve

the best visual effect. Also notice the power line frequency must match the local utility

to synchronize and minimize the effect of flickering florescent lights.

Q Why does the image not refresh regularly?

A Some anti-virus programs filter the received web content. It takes time to perform

data examination and affect the streaming application such as that of Network Camera.

However, it only affects the HTTP mode of Network Camera. If the network allows only

HTTP mode, disable the web filtering function of the anti-virus program temporarily.

During this period, the User should be aware of the risk of malicious network activity.

Q I have opened motion detection windows but it cannot work.

A If the motion detection windows are set up and names are given, check to see if the

function is checked on the first line. While it is enabled, adjust the sensitivity and

percentage to monitor the level indicator for best results.

Q I cannot hear any sound while watching.

A If there is "V" shown below the image, check the sound card in your PC and make

sure media options in client settings containing audio. If "AV" is shown, check the audio

source of the Network Camera, make sure you are using internal or external

microphone.

Q How many users are allowed to watch the Network Camera at the same time?

A Too many users requesting the real-time multimedia content will jam the network.

For best results, the Network Camera is designed to accommodate a maximum of ten

(10) users to watch and listen for streaming video and audio at the same time. For a

larger number of users, it is recommended to build another web server to host the

retrieved contents from the Network Camera.

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Vivotek PZ6114/PZ6124 User Manual Page 65